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Minor Eye Conditions Service

Locality: Anytown
Type of Care: Community

Covid Urgent Eye Service (MECS+)

The aim of the Covid-19 Urgent Eyecare Service (CUES) is to ensure people can access urgent eyecare within primary care during the coronavirus pandemic. Presenting symptoms will typically include a red or painful eye, foreign body, sudden change in vision, or flashes and floaters which might suggest retinal detachment.

Access to the service is restricted to telephone booking only to:

• Identify people with Covid-19 symptoms, at risk /self-isolating people to signpost to appropriate services

• Offer telephone/ video consultation and self-care advice or provide signed orders remotely, where appropriate

 • Offer face to face appointments with optometrist following telephone/video consultations for those who are presenting with urgent and higher risk symptoms (observing PPE guidance and social distancing advice)

• Signpost to emergency services, as appropriate.

Patients can either contact a participating local optical practice via Please insert the patient postcode and double click find locations and the map will refresh OR the service directly on 0300 303 4922 from 9am to 5pm Monday to Saturday.

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TopicHead, Neck and Eyes